Privacy Policy
Effective Date: October 22, 2025
Last Updated: February 7, 2026
Gauthier Chrysler (“Dealership,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, interact with us online or in person, contact us by phone, email, or text message, or engage with our sales, service, parts, financing, or other dealership services.
By accessing our website or providing personal information to Gauthier Chrysler, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Our Organization and Website
Gauthier Chrysler is an authorized dealer of FCA/Stellantis brand vehicles, products, and services. This Privacy Policy describes how personal and non-personal information is collected, used, and protected through our website and related dealership systems.
Our website provides information about our dealership, vehicles, products, and services. While we are an authorized dealer of FCA/Stellantis brands, we make no representations on behalf of FCA Canada Inc. or its parent companies beyond what is permitted under applicable agreements.
Information We Collect
Personal Information You Provide Voluntarily
We may collect personal information when you voluntarily provide it, including but not limited to:
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Name
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Mailing address
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Email address
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Telephone or mobile number
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Vehicle information
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Financing or credit-related information (when applicable)
You may browse our website without providing personal information; however, certain services (such as requesting a quote, booking a service appointment, applying for credit, or receiving follow-up communications) may require personal information.
Non-Personal (Aggregate) Information
When you visit our website, we may automatically collect non-personally identifiable information, including:
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Pages visited and time spent on the site
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Browser type and device information
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Referring URLs
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General geographic location
This information is collected in aggregate form and does not identify you personally.
Cookies and Analytics
Our website may use cookies and similar technologies to enhance user experience, analyze site performance, and understand visitor behavior.
Cookies may include:
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Session cookies, which expire when you close your browser
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Persistent cookies, which remain until they expire or are deleted
Most web browsers allow you to manage cookie preferences. Disabling cookies may limit certain site features.
We may use third-party analytics providers to analyze website usage. These services process data on an aggregate basis and do not identify you personally.
How We Use Your Information
We may use personal information to:
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Respond to inquiries and requests
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Provide sales, service, parts, and financing information
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Schedule appointments and follow up on services
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Deliver requested communications
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Improve our website, products, and customer experience
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Conduct analytics and internal reporting
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Comply with legal and regulatory requirements
SMS & Text Message Communications
If you provide your mobile phone number and explicitly opt in, Gauthier Chrysler may send you SMS (text) messages related to your vehicle inquiry or service request. These messages may include appointment confirmations, service reminders, sales follow-ups, vehicle availability updates, trade-in information, and other customer service–related communications. Messages may be sent using an automatic telephone dialing system.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact Gauthier Chrysler using the contact information provided on this website.
Your consent to receive SMS messages is not a condition of purchase. Gauthier Chrysler does not sell or share mobile phone numbers with third parties for their independent marketing purposes. Mobile numbers are used solely to communicate with you regarding your inquiry, vehicle purchase, lease, or service experience.
We maintain records of SMS consent, including the date, time, and method by which consent was provided.
Sharing Your Information
We do not sell or rent your personal information.
We may share personal information:
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Within our family of affiliated companies under common ownership or control
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With trusted service providers and business partners who assist us in operating our business (such as website hosting, analytics, CRM, financing, or communications systems)
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With FCA Canada Inc., its parent companies, and affiliates, where necessary to fulfill vehicle-related requests, provide services, or comply with OEM programs
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When required or permitted by law
Any shared information is limited to what is reasonably necessary for the stated purpose and handled in accordance with applicable privacy laws.
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or data handling of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, misuse, unauthorized access, disclosure, or alteration. While no system can be guaranteed 100% secure, we continuously review and improve our security practices.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website and will apply only to information collected after the effective date of the revised policy. Your continued use of our website constitutes acceptance of the updated Privacy Policy.
Contacting Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
https://www.gauthierchrysler.com/contact/
Intellectual Property Notices
All content on this website, including text, images, graphics, videos, audio, UI elements, and data, is protected by copyright and other intellectual property laws and may not be copied, modified, or distributed without permission.
Trademark Notices
All trademarks displayed on this website are the property of their respective owners, including but not limited to:
Chrysler®, Dodge®, Jeep®, RAM®, FCA®, Stellantis®, Novotrade-In® (Novosteer Technologies Corp.), and other product and brand names.
